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Facing the beachfront, Madeline Cruises offers 5-star accommodations in Ha Long and features a terrace, restaurant and bar. Among the facilities at this property are room service and luggage storage space, along with free WiFi throughout the property. Certain units at the property include a balcony with a sea view. Guests at the cruise will be able to enjoy activities in and around Ha Long, like fishing and cycling. Tuan Chau Beach is 1.4 miles from Madeline Cruises, while Bikini Island Beach is 1.5 miles away. The nearest airport is Cat Bi International, 25 miles from the accommodation, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.6)


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
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Guest reviews

Categories:

Staff
9.7
Facilities
9.1
Cleanliness
9.2
Comfort
9.1
Value for money
8.7
Location
9.6
Free WiFi
6.3
High score for Ha Long
Select topics to read reviews:

See what guests loved the most:

  • Vered
    Kenya Kenya
    Everything was beautiful. Great food. Amazing scenery!
  • Towfiq
    United States of America United States of America
    AMAZING CREW AND STAFF AT LA THEATRE ANNA REALLY WENT ABOVE AND BEYOND TO HELP HIGHLY RECOMMEND
  • Stephanie
    United States of America United States of America
    My partner and I could not have enjoyed our stay in Ha Long Bay more! We actually stayed with Madeline's sister cruise line Le Theatre (was transferred over at a later date, which is why I'm leaving a review for Madeline). The cruise ship was...

Area info

Restaurants
1 Restaurant On Site

  • Restaurant
    • Cuisine
      Asian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Madeline Cruises
Great facilities! Review score, 9.1

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Beachfront
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Bar
  • Breakfast
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Terrace
Activities
  • Cooking class
    Additional charge
  • Tour or class about local culture
  • Happy hour
    Additional charge
  • Themed dinners
  • Bike tours
    Additional charge
  • Bar crawls
  • Beach
  • Cycling
    Off-site
  • Canoeing
    Additional charge
  • Fishing
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Shuttle service
    Additional charge
  • Daily housekeeping
  • Baggage storage
  • Airport shuttle
    Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Family rooms
  • Non-smoking rooms
Spa
  • Fitness classes
  • Beach umbrellas
  • Beach chairs/Loungers
Languages Spoken
  • English
  • Vietnamese
  • Chinese

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Madeline Cruises takes special requests – add in the next step!

Check-in

From 11:00 AM to 12:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 9:00 AM to 9:30 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 5 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 4 years
Crib upon request
Free
5 - 9 years
Extra bed upon request
VND 2,500,000 per child, per night
10+ years
Extra bed upon request
VND 3,400,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash Madeline Cruises accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Cruise itinerary and schedule are subject to change due to the weather, tide levels and operating conditions. Guests will be transferred to the small day boat in the morning during the 2nd day.

Please note that certain activities such as swimming and kayaking may be canceled due to poor weather. Unused services are not subject to a refund.

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Guests with food restrictions are required to inform the property at least 3 days prior to the cruise check-in. Advanced registration is required. Please provide the following information 3 days before arrival: full name, passport number, gender, nationality, visa expiry date, date of birth.

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Round-trip transfer by limousine van from Hanoi Old Quarter to Halong City is available at a surcharge. Please contact the cruise office directly for more details about transportation time and pick-up point.

For pick-up service, guests must provide their address for pick-up at least 2 days before departure.

Madeline Cruises can assist with transfers from your hotel or from Noi Bai International Airport in Hanoi at an extra charge.

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Internet speeds in the Ha Long - Lan Ha Bay region will be slow and sporadic because the national telecoms infrastructure is still unable to deliver high-speed, broad internet in these areas. There may also be phone service interruptions in certain places and times.

The cruise itself is equipped with a wifi transmitter, but it can only be used at some times of the day.

This defect is beyond the capabilities of the cruise and we would like to apologize in advance for the inconvenience.

Tranfer rate Hanoi - Halong is 40$/person/roundtrip

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Madeline Cruises of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Madeline Cruises

  • Yes, Madeline Cruises is popular with guests booking family stays.

  • Madeline Cruises offers the following activities/services (charges may apply):

    • Cycling
    • Fishing
    • Canoeing
    • Beachfront
    • Themed dinners
    • Tour or class about local culture
    • Bar crawls
    • Fitness classes
    • Happy hour
    • Cooking class
    • Bike tours
    • Beach

  • Room options at Madeline Cruises include:

    • Twin/Double
    • Suite
    • Single

  • Madeline Cruises has 1 restaurant:

    • Restaurant

  • The prices at Madeline Cruises may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Madeline Cruises is from 11:00 AM, and check-out is until 9:30 AM.

  • Madeline Cruises is 6.2 miles from the center of Ha Long. All distances are measured in straight lines. Actual travel distances may vary.