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About this property

Grecotel Marine Palace & Aqua Park is an environmentally awarded hotel featuring 6 swimming pools and an aqua park with slide and fountain. Located on a picturesque bay near Panormo village in Crete, a few miles from Rethymno, Grecotel Marine Palace & Aqua Park is a complex built like a characteristic Cretan village. The tastefully decorated rooms, studios and bungalows of Grecotel Marine Palace & Aqua Park are surrounded by fragrant gardens and offer views over the pool, the sea or the garden. Each unit is equipped with air conditioning, TV and fridge, while some also include kitchenette. The bathrooms are stocked with hairdryer and free toiletries. The hotel offers an excellent range of all inclusive dining, including Greek, Mediterranean and Asian. Agreco, awarded best organic restaurant in the world, is the hotel’s Cretan organic restaurant. A wide range of sport and water sport facilities are available on site, as well as a spa center including an indoor pool, sauna, steam room and a fitness room with cardio equipment. A host of boutiques and shops, 24-hour reception service and 24-hour medical care are also available on site. Bali seaside village is located 8.7 mi from Grecotel Marine Palace & Aqua Park , while Rethymno Town and Port are at a distance of 14 mi. Heraklion International Airport is 39 mi away. Free on-site parking is possible.

Distance in property description is calculated using © OpenStreetMap

Grecotel
Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (9.0)

    • Breakfast Info

    • Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, American, Buffet

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 full bed
and
2 sofa beds
2 twin beds
and
1 sofa bed
1 twin bed
and
1 queen bed
2 twin beds
and
2 sofa beds
2 twin beds
and
1 king bed
3 twin beds
and
1 king bed
1 twin bed
and
1 queen bed
1 twin bed
and
1 queen bed
1 twin bed
and
1 queen bed
or
3 twin beds
2 sofa beds
and
1 queen bed
or
2 twin beds
and
2 sofa beds
2 sofa beds
and
1 queen bed
or
2 twin beds
and
2 sofa beds
2 sofa beds
and
1 queen bed
2 sofa beds
and
1 queen bed
or
2 twin beds
and
2 sofa beds
2 twin beds
and
1 queen bed
2 twin beds
and
1 queen bed
2 twin beds
and
1 queen bed
Bedroom 1
1 king bed
Bedroom 2
1 bunk bed
1 queen bed
or
1 twin bed
and
1 queen bed
1 queen bed
or
1 twin bed
and
1 queen bed
1 twin bed
and
1 queen bed
or
3 twin beds
Bedroom
2 twin beds
and
1 queen bed
Living room
1 sofa bed
1 twin bed
and
1 full bed
2 twin beds
and
1 full bed
Bedroom
2 twin beds
and
1 full bed
Living room
1 sofa bed
2 twin beds
and
1 full bed
Bedroom
2 twin beds
and
1 full bed
Living room
1 sofa bed
Bedroom 1
2 twin beds
and
1 full bed
Bedroom 2
1 full bed
Living room
1 sofa bed
2 twin beds
and
2 queen beds
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Bedroom 3
3 twin beds
Bedroom 1
1 king bed
Bedroom 2
1 twin bed
and
1 bunk bed
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
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Sustainability

This property has 1 third-party sustainability certification.
  • Travelife for Accommodation
    Travelife for Accommodation

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Aleksandra
    Serbia Serbia
    The beach is wonderful- sandy and with crystal clear water. Sunbeds and parasols are free of charge. Also, it is great that by the beach and by the pools, there are bars where you can grab a drink or some snack. The food in the restaurants is of...
  • Cody
    United States United States
    The location is great, by the sea. Water park and pools were fun and clean. Plenty of space lounge, didn’t feel crowded. Very nice helpful staff.
  • Nicola
    Malta Malta
    As a family with 2 young kids, we really enjoyed our stay at this resort. The aqua park was great, the food was great, the staff were nice and friendly, the rooms were comfortable and the grounds were lovely too. The entertainment in the evenings...
  • Zsanett
    Malta Malta
    Animators, facilities, the main restaurant is excellent!
  • Amit
    Israel Israel
    The taxi driver that drove us from the airport told us “this place is a palace”. And boy was he right… Great food, kind staff, many options for children activities, quick response for requests, multiple shallow and deeper swimming pools (so...
  • Tomáš
    Slovakia Slovakia
    Great service, great people, great location, good food. What else you need for a family vacation?
  • Jaime
    United States United States
    We chose this resort because it had a wonderful sandy beach area for swimming and an included water park for the kids. Because the water park is private to the resort, the lines were very short even during our peak season visit, so each day my...
  • Hassen
    United Kingdom United Kingdom
    Exceptional hotel, staff very friendly and professional. Excellent food. Room spacious and comfortable and clean. The kids enjoyed The water park. We arrived late after 10pm. The restaurant was closed but guests arriving late are allowed in even...
  • Ricardo
    Portugal Portugal
    This is a picturesque and charming hotel, very well located and generally attracting a pleasant clientele. The staff were friendly and welcoming throughout our stay, which added positively to the overall atmosphere. The water park is a nice...
  • Anna
    United Kingdom United Kingdom
    Everything and everyone they were so good kind and patient I Only confused about their rate of pay I’ve heard it is very low and this has shocked and upset me considering how hard they work

Hotel area info

Restaurants

5 Restaurants On Site
  • Marine Palace Main Restaurant
    • Cuisine
      Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • Big Blue Greek Taverna, Greek A la Carte Restaurant
    • Cuisine
      Greek • Mediterranean
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Marin Bay Club, NEW Asian A la Carte Restaurant
    • Cuisine
      Mediterranean • Sushi • Asian
    • Open for
      Dinner
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Trattoria Di Casa Marina, Poolside Italian Restaurant
    • Cuisine
      Greek • Italian • Mediterranean • Pizza
    • Open for
      Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Antikristo Traditional, Buffet Restaurant By the Sea
    • Cuisine
      Greek • Local • Grill/BBQ
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan

Amenities of Grecotel Marine Palace & Aqua Park

Great facilities! Review score, 9.1

Most popular amenities

  • 6 swimming pools
  • Free Wifi
  • Free parking
  • Beachfront
  • Family rooms
  • Airport shuttle
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub

Bedroom

  • Linens
  • Wardrobe or closet

View

  • View

Outdoors

  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Balcony
  • Terrace
  • Garden

Kitchen

  • High chair
  • Dryer
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Drying rack for clothing

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Bicycle rental
    Additional charge
  • Bingo
  • Aerobics
  • Archery
  • Live music/Performance
  • Themed dinners
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
  • Beach
  • Tennis equipment
  • Water park
  • Evening entertainment
  • Kids' club
  • Water sports facilities on site
    Additional charge
  • Nightclub/DJ
  • Entertainment staff
  • Snorkeling
    Additional charge
  • Horseback riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional charge
  • Canoeing
  • Darts
  • Windsurfing
    Additional charge
  • Karaoke
  • Ping-pong
  • Pool table
    Additional charge
  • Playground
  • Game room
  • Tennis court

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Video
  • CD player
  • Radio
  • Telephone
  • TV

Food & Drink

  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Electric vehicle charging station
  • Accessible parking

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Strollers
  • Baby safety gates
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Child safety socket covers
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Convenience store on site
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Car rental
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock

Accessibility

  • Bathroom emergency cord
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

6 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 2 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool with view
  • Saltwater pool
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 3 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool with view
  • Saltwater pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 4 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 5 – indoorAdditional charge

  • Open all year
  • All ages welcome
  • Heated pool
  • Saltwater pool
  • Pool/Beach towels
  • Beach chairs/Loungers

Pool 6 – outdoor (kids)Free!

  • Open all year
  • Suitable for kids
  • Heated pool
  • Swimming pool toys
  • Pool/Beach towels
  • Pool cover
  • Fenced pool

Spa

  • Kids' pool
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Turkish/Steam Bath
    Additional charge
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge

Languages Spoken

  • German
  • Greek
  • English
  • French
  • Russian

House rules

Grecotel Marine Palace & Aqua Park takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:00 AM to 11:30 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 12 years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubMaestro Cash is not accepted

The fine print

Must-know information for guests at this property

Credit Card and ID Presentation:

Guests must present the same credit card used for the booking, along with a photo ID or passport of the cardholder upon check-in at the hotel.

Payments Over €500:

According to the legislation (Law 3842/2010, paragraph 3 of Article 20), partial or full settlement of invoices exceeding €500 in cash is prohibited. All payments exceeding this amount must be made by credit or debit card or via bank transfer

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grecotel Marine Palace & Aqua Park of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 1041Κ014Α2931001

FAQs about Grecotel Marine Palace & Aqua Park