Kempinski Hotel Grand Arena Bansko
Kempinski Hotel Grand Arena Bansko
- Garden
- Pet friendly
- Swimming pool
- BBQ facilities
- Free Wifi
- Balcony
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
About this property
Being the only ski-in and ski-out hotel in Bansko, Kempinski Hotel Grand Arena Bansko is located in the very heart of the mountain resort, right across the Gondola elevator station. The five-star luxury hotel features 157 Alpine-style rooms, including 25 suites and an exclusive Presidential Suite, fully renovated Kempinski The Spa, four conference rooms and dining rooms with spectacular views of the majestic Pirin Mountains, offering an authentic Kempinski gourmet experience. The Gallery restaurant offers themed buffets throughout the winter and BBQ at the sunlit terrace during the summer. The guests can explore the spirit of Mediterranean cuisine at Come Prima Restaurant in a romantic and cozy ambiance. Live cooking by the hotel’s international culinary team headed by Executive Chef Nikola Todorov (instead of Trevor Portelli) in the open kitchen. In the winter, The Sushi Bar and Teppanyaki Grill welcome guests for an exquisite meal and show by expert Teppanyaki chefs. In summer, La Veranda Bar & Lounge offers not only a breathtaking view of the mountain but also a unique menu, superb summer cocktails and the sushi corner by the pool. Piano bar Sing Sing warms up the winter nights with amazing live performances and a spirited atmosphere. The Lobby Bar is the perfect place for a morning coffee or a light snack for lunch, or even a nice cocktail in front of the cozy fireplace on cold winter nights. Free access to a 24-hour gym and to a thermal area of the Spa is included. It offers Finish sauna, Herbal sauna, sanarium, infrared cabin, experience showers, deep digital detox area, custom-made aroma steam bath, laconium, one indoor and two outdoor swimming pools, kids outdoor swimming pool, indoor and outdoor hot tub and a unique snow room. Family-friendly Kempinski Hotel Grand Arena Bansko Bansko has a supervised Kids Club offering complimentary childcare for all hotel guests with children aged 3 to 12 years old with a daily program with a variety of amusing activities and games. The hotel can organize airport pick-up and drop-off from Sofia and Thessaloniki International Airport.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- 4 swimming pools
- Spa
- Private Parking
- Free Wifi
- Family rooms
- 2 restaurants
- Airport shuttle
- Tea/Coffee Maker in All Rooms
- Bar
Sustainability
EarthCheck Certified
Guest reviews
Categories:
Select topics to read reviews:
Guests who stayed here loved
- Abboud
United Arab Emirates“Amazing ski in ski out hotel..amazing spa..best location for skiing in Bansko” - Uman
Israel“Best experience ever!!! Excellent location, service and facilities.” - Andreas
Greece“Everything was as I planned All the facilities and the staff make us enjoy our stay” - Daniela Israel“Beautiful!! You can see the ski tracks from your room. lol. Perfect location next to the gondola. The hotel is super clean and housekeeping was twice a day! Lobby very inviting, spa so nice!!I did not use the sauna but the outdoor jacuzzi was...”
- George
South Africa“Perfect Proximity to the ski lift. Spa, sauna, Jacuzzi and warm pool are exceptional. Tepanyaki Restaurant was absolutely brilliant- kids enjoyed it tremendously and the food was special.” - Olga
Bulgaria“The staff were exceptionally nice. We really enjoyed the spa. 4 sauna, 1 steam, 1 ice room, indoor heated jacuzzi and pool, and same outdoor. The piano bar was also very good experience. The singers Doni and Eli were very professional and good...” 
Mikhael Israel“The great breakfast. The great Spa, The good pool. The great service. The room is spaceous.”
Nikola
North Macedonia“My wife and I recently stayed at the Kempinski Hotel in Bansko, and while most of the experience was exceptional, there were a couple of things worth noting. First, the breakfast was outstanding—easily a 10/10. The egg station was a standout,...”- Georgi Bulgaria“The location, the cleanliness, the staff politeness, the overall state of the general premises, the food.”
Michal Israel“Nice hotel with great facilities and very friendly staff. The pool is very nice the spa is excellent. Dinner was very tasty”
Hotel area info
Restaurants
- The Gallery Restaurant
- CuisineEuropean
- AmbienceFamily-friendly
- Come Prima Restaurant
- CuisineMediterranean
- AmbienceFamily-friendly • Romantic
Amenities of Kempinski Hotel Grand Arena Bansko
Most popular amenities
- 4 swimming pools
- Spa
- Private Parking
- Free Wifi
- Family rooms
- 2 restaurants
- Airport shuttle
- Tea/Coffee Maker in All Rooms
- Bar
Bathroom
- Bathtub
Outdoors
- Outdoor furniture
- Sun deck
- BBQ facilitiesAdditional charge
- Balcony
- Terrace
- Garden
Ski
- Ski pass vendor
- Ski storage
PetsPets are allowed on request. Charges may apply.
Activities
- Bicycle rentalAdditional charge
- ArcheryOff-site
- Cooking classAdditional charge
- Tour or class about local cultureAdditional charge
- Happy hourAdditional charge
- Themed dinnersAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Tennis equipmentAdditional charge
- Kids' club
- Horseback ridingAdditional charge
- Cycling
- HikingAdditional charge
- Pool tableAdditional charge
- Skiing
- FishingAdditional charge
- Tennis courtAdditional charge
Media & Technology
- Telephone
Food & Drink
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
ParkingPrivate parking is available on site (reservation is not possible) and costs € 10 per day.
- Valet parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
Front Desk Services
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Outdoor play equipment for kids
- Indoor play area
- Board games/Puzzles
- Babysitting/Child servicesAdditional charge
Cleaning Services
- Daily housekeeping
- Suit press
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
General
- Shuttle serviceAdditional charge
- Pet bowls
- Pet basket
- Shared lounge/TV area
- Air conditioning
- Smoke-free property
- Heating
- Car rental
- Packed lunches
- Soundproof rooms
- Elevator
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
4 swimming pools
Pool 1 – indoor
- Open all year
- Pool/Beach towels
- Beach chairs/Loungers
Pool 2 – outdoor
- Open all year
- Pool with view
- Heated pool
- Pool/Beach towels
- Pool cover
- Beach chairs/Loungers
- Beach umbrellas
Pool 3 – outdoor (kids)
- Seasonal
- Suitable for kids
- Plunge pool
- Pool/Beach towels
Pool 4 – outdoor
- Seasonal
- Adults only
- Pool with view
- Pool/Beach towels
- Pool cover
- Beach chairs/Loungers
- Beach umbrellas
Spa
- Kids' pool
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Massage chair
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Light therapy
- Body wrap
- Body scrub
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Makeup services
- Waxing services
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- MassageAdditional charge
- Spa
- SolariumAdditional charge
- Fitness center
- Sauna
Languages Spoken
- Bulgarian
- English
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The fine print
If you arrive with children, please inform the property about their age. An extra charge will apply for children 6 years old and above. You can use the Special Requests box when booking or contact the property directly. Please note that smoking is strictly prohibited in all areas and penalty fees apply. The hotel has the right to preauthorize the provided card at any time after confirmation. Please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotel's availability; meals only). Drinks are at a surcharge. Please note that rates on 31 December include a compulsory New Year's Gala dinner for the number of people included in the reservation. We can accommodate one pet per room up to 10 kilos and charges will applied.
Please note that smoking is strictly prohibited in all areas and penalty fees apply.
The hotel has the right to preauthorize the provided card at any time after confirmation.
Please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotel's availability; meals only). Drinks are at a surcharge.
Please note that rates on 31 December 2023 include a compulsory New Year's Gala dinner for the number of people included in the reservation.
We can accommodate pets up to 10 kilos and charges will applied
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Kempinski Hotel Grand Arena Bansko of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
License number: Б3-ВБ3-746-А1
