About this property

Located in Bad Gastein, this family-run 4-star hotel offers Austria's largest indoor children's play area, a large wellness area, and free shuttle services to the Stubnerkogel/Schlossalm ski area, just 8 minutes away. All rooms at Familienhotel Sonngastein feature traditional wooden furniture, a balcony, satellite TV, and a bathroom. Guests can catch a movie at the hotel’s own cinema or relax in the sauna or steam bath. Children can play in the 5.2 ft² adventure play area. In summer, the Familienhotel Sonngastein provides free bicycle hire and a beach volleyball court. In the restaurant, the hotel serves a varied breakfast buffet, afternoon snacks, and a 4-course dinner with traditional Austrian dishes. Special children’s meals are available.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.5)

    • Great Food: Meals here are highly recommended!

    • Breakfast Info

    • Continental, Gluten-free, American, Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 twin bed
and
1 sofa bed
and
1 queen bed
2 twin beds
and
1 queen bed
1 twin bed
and
1 sofa bed
and
1 queen bed
1 twin bed
and
1 sofa bed
and
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Marina
    Cyprus Cyprus
    Amazing hotel, ideal for the kids -kids' zone is huge and has eveything! Basketball, football, tennis etc., the kids were happy! Food and service was very good, we felt like in a very good restaurant
  • Alina
    United Kingdom United Kingdom
    Playground and SPA facilities Room very comfortable Nice staff Friendly and carying owner
  • Serge
    Netherlands Netherlands
    Zeer goede en vriendelijke service, warm buitenbad, mooie sauna, lekker eten, geweldige speelhal.
  • Karoline
    Belgium Belgium
    Os funcionários maravilhosos, comida excelente, espaço kids perfeito.
  • Rolf
    Germany Germany
    Wir waren nun bereits oft im Sonngastein und werden jedesmal mit etwas "Neuem" überrascht. Dieses Mal war es ein komplett renoviertes Zimmer. Erstklassige Verarbeitung der Einrichtung. Eigentlich war der alte Zustand auch top. Das Personal ist...
  • Birgit
    Germany Germany
    Super Essen! Sehr freundliches Personal, super tolle Spielhalle! Super Lage mit Wander-, Reit- und Golfmöglichkeiten gleich vor der Haustür! In Summe stehen 5 Tennisplätze (innen und außen) für Tennis Liebhaber zur Verfügung.
  • Simone
    Germany Germany
    Es war alles perfekt. Das Personal ist unglaublich freundlich und aufmerksam, die Kinder hatten eine großartige Zeit in der Kinderspielhalle und das Essen war ausgezeichnet. Daneben sind die Zimmer, wie alles im Hotel, top gepflegt.
  • David
    Germany Germany
    Saubere Zimmer. Sehr nettes Personal. Gute Ausstattung und viele Möglchkeiten für die Kinder aber auch für Erwachsene
  • Simone
    Germany Germany
    Es war einfach wunderbar, tolles Betreiber Ehepaar. Hervorragendes Essen. Herzlichkeit und Freundlichkeit. Einzigartig!!!!
  • Andreas
    Germany Germany
    - Equipment für Babys und Kleinkinder im Zimmer (Wickelunterlage, Töpfchen, Reisebett...) - Spielhalle - extrem freundliches Personal

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurant #1
    • Cuisine
      Austrian

Amenities of Familienhotel Sonngastein

Great facilities! Review score, 8.9

Most popular amenities

  • 2 swimming pools
  • Spa
  • Private Parking
  • Free Wifi
  • Family rooms
  • Fitness center
  • Skiing
  • Non-smoking rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)

View

  • Mountain view
  • Garden view
  • View

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden

Ski

  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Bicycle rental
  • Aerobics
  • Archery
    Additional charge
  • Live sports events (broadcast)
  • Live music/Performance
  • Tour or class about local culture
  • Themed dinners
  • Bike tours
  • Walking tours
  • Movie nights
  • Badminton equipment
  • Tennis equipment
  • Kids' club
  • Horseback riding
    Additional chargeOff-site
  • Cycling
  • Hiking
  • Darts
  • Ping-pong
  • Pool table
  • Playground
  • Game room
  • Skiing
    Off-site
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is needed) and charges may apply.

  • Electric vehicle charging station

Front Desk Services

  • Invoice provided
  • Lockers
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out

Entertainment & Family Services

  • Strollers
  • Baby safety gates
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Child safety socket covers
  • Babysitting/Child services

Cleaning Services

  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safe

General

  • Pet bowls
  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Packed lunches
  • Carpeted
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Room service

2 swimming pools

Pool 1 – indoorFree!

  • Open all year
  • All ages welcome
  • Heated pool
  • Beach chairs/Loungers

Pool 2 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Beach chairs/Loungers

Spa

  • Locker rooms
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Open-air bath
  • Turkish/Steam Bath
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna

Languages Spoken

  • German
  • English
  • Italian
  • Chinese

House rules

Familienhotel Sonngastein takes special requests – add in the next step!
Check-in
From 4:00 PM to 10:00 PM
Check-out
From 7:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardJCBMaestroUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about Familienhotel Sonngastein